All SIU Credit Union branches have reopened for on-site visits. Scheduling an appointment to see a member service representative in advance will save time and keep everyone safe. Plus, scheduled appointments will be prioritized over walk-in traffic. Appointments may be scheduled up to one week in advance using our Appointment Scheduler located at siucu.org.
Here are a few tips that will help make your transactions quicker and easier.
- Have Your ID Card Ready
For your security, financial protection, and for the protection of staff members, please have IDs available as we will ask to verify your identity before allowing admittance into the lobby.
For in-branch visits, masks or facial coverings are required for all members and staff. If you are unable to wear a mask, we ask you to please conduct your business at the drive-thru.
- Stay 6-Feet Apart
We have installed floor markers to help keep members 6-feet apart. We will also be limiting the number of people inside lobby areas.
- Plexiglass Shields
We have installed plexiglass shields to keep you and our staff members safe.
- Hand Sanitizer
Hand sanitizer will be available inside the branches.
- Periodic Cleaning
We will repeatedly clean work stations and high traffic areas throughout the day.
Make an appointment prior to visiting with a team member about your banking needs. This can be done online at siucu.org or by calling 618.457.3595 during business hours.
Remember, many services are available online or through the drive-thru.
Questions? Call us at (618) 457-3595 or visit our website at siucu.org.
I would like to schedule an appointment for a refi on an auto
Thanks for reaching out. You can either go to https://scheduler.siucu.org/ or call our call center at 618.457.3595 to set up an appointment. Thank you!