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  • Call Us

    • Direct Line (618) 457-3595
    • Toll Free (800) 449-7301
    • JOY (formerly Q-Phone) (618) 212-8286
    • SIUCU Rewards (866) 293-5329

    Lost or Stolen Cards

    • Credit Card (727) 570-4881

      If outside of the country click here

    • Debit Card or ATM Card (800) 523-4175

    Mail Us

    Mailing Address

    P.O. Box 2888

    Carbondale, IL 62902-2888

    Message Us

    To email us, enter your contact information and a message below. A representative will respond to your message (if you choose to be contacted). We typically respond to all inquiries within 24 business hours.

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    * An email address or phone number is required in order for us to respond to your message.

    ** Do not send sensitive data—like social security or account numbers—through this form! If you have a question about your account, or a change on your account, please do not send them here. Never send your Member Number or Password through unsecure email. Instead, call or visit your nearest branch location. If you have an address change, you may log into your Online Banking account and send your change of address securely through Online Banking messaging.

    Email Us

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    • Reason for contact
    • Email
    • Bookkeeping
    • Questions about your statement, bill payer or other bookkeeping issues
    • Business Services & Commercial Lending
    • Questions about your business accounts, commercial lending, requirements, or other business issues
    • Human Resources
    • Questions about employment opportunities or other HR issues
    • IT
    • Questions about Home Banking, website or other technical issues

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    Join our Texting Communities

    To receive text alerts regarding Account Information from SIUCU, please text “ENROLL INFO” to 844-935-3340.

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    To receive special Promotional text alerts from SIUCU, please text “ENROLL PROMO” to 844-935-3340.

    Enroll for Promo Texts


    SIU Credit Union Registered Agent

    Pursuant to ILCS 3-5/20 (7), the SIU Credit Union Board of Directors has appointed a registered agent for the credit union. Any process, notice, or demand required or permitted by law to be served upon the credit union may be served upon the registered agent appointed by the credit union and listed below:

    Erica Pankey
    1175 E. Main St., Carbondale, IL 62901

  • Location & Hours

    Locations & Hours

    Carbondale East Branch

    395 North Giant City Road
    Carbondale, IL 62902

    FAX: (618) 457-6999

    Business Hours
    Mon-Thurs 9:00AM – 5:00PM
    Friday 9:00AM—6:00PM
    Saturday 9:00AM—1:00PM

    Mon-Thurs 7:30AM— 5:00PM
    Friday 7:30AM—6:00PM
    Saturday 8:00AM—1:00PM

    Schedule an Appointment

    Carbondale West Branch

    1217 West Main Street
    Carbondale, IL 62901-2888

    FAX: (618) 529-2802

    Business Hours
    Mon-Thurs 9:00AM—5:00PM
    Friday 9:00AM—6:00PM
    Mon-Thurs 7:30AM—5:00PM
    Friday 7:30AM—6:00PM
    Saturday Closed, effective June 3rd, 2023.

    Schedule an Appointment

    Marion Branch

    2809 Outer Drive
    Marion, IL 62959

    FAX: (618) 998-8437

    Business Hours
    Mon-Thurs 9:00AM—5:00PM
    Friday 9:00AM—6:00PM
    Saturday 9:00AM— 1:00PM
    Drive up:
    Mon-Thurs 7:30AM— 5:00PM
    Friday 7:30AM—6:00PM
    Saturday 8:00AM—1:00PM

    Schedule an Appointment

    Metropolis Branch

    704 East Fifth Street, Suite 1
    Metropolis, IL 62960

    FAX: (618) 524-8244

    Business Hours
    Mon-Friday 9:00AM—5:00PM

    Drive up:
    Mon-Friday 9:00AM— 5:00PM

    Schedule an Appointment

    Energy Branch

    300 S. Pershing
    Energy, IL 62933

    FAX: (618) 988-1697

    Business Hours
    Mon-Friday 9:00AM—5:00PM

    Drive up:
    Mon-Thursday 8:00AM— 5:00PM
    Friday: 8:00 AM – 6:00 P.M.

    Schedule an Appointment

    Harrisburg Branch

    777 Ford Street
    Harrisburg, IL 62946

    FAX: (618) 252-6299

    Business Hours
    Mon-Friday 9:00AM—5:00PM

    Drive up:
    Mon-Friday 9:00AM—5:00PM

    Schedule an Appointment

  • SIU Credit Union is part of the AllPoint & Co-op ATM Networks.

    Together, along with our Co-op Shared Branching locations,
    SIUCU Members have access to over 85,000 ATMs nationwide.

    Shared Branches

    SIU Credit Union and other financial institutions share over 5,000 locations nationwide, enabling you to conduct financial transactions just like you do at your local credit union.

    As a SIU Credit Union member, you can visit any credit union nationwide where you see the CO-OP Shared Branch logo, and conduct transactions just like you were at your home branch. Shared branching transactions must by conducted in-branch.

    View Benefits          Find a Shared Branch

    Locate ATMs by text message!

    Send a text message to "MYCOOP" at 91989. Enter your zip code or city and "send." Within 30 seconds, you'll receive a list of free ATMs near you. Reply "more" to see additional locations.
  • Holiday Hours & Closure

    Holiday Date Hours/Closure
    New Year's Day January 1 Closed
    Martin Luther King, Jr. Day January 15 Closed
    President's Day February 19 Closed
    Eclipse Viewing Closure April 8 1:45 PM - 2:20 PM
    Memorial Day May 27 Closed
    Juneteenth June 19 Closed
    Independence Day July 4 Closed
    Labor Day September 2 Closed
    Columbus Day October 14 Closed
    Veterans Day November 11 Closed
    Thanksgiving Day November 28 Closed
    Christmas Eve December 24 9-1
    Christmas Day December 25 Closed
    New Year's Eve December 31 9-1