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Instructional Videos

Learn How to Navigate New Services

Set up Transfers, Update Contact Info, Get Account Alerts, Redeem Reward Points and More

Use Mobile Deposit for Loan and Card Payments

Now SIUCU members can save a stamp and make your credit card or other loan payment directly through mobile banking. It’s simple and it’s free, just take a photo of your check and upload. Here’s a video to show you how.

Watch the Video

How to Register for SIUCU Rewards

Introducing SIUCU Rewards, our new FREE rewards program for members. Earn valuable points by using your SIUCU debit card for everyday purchases and redeem for cash back, gift cards, merchandise, charitable contributions and more.

It’s quick and easy to set up and here is a helpful video that demonstrates how.

How to Register

Online Bill Pay

SIU Credit Union offers online bill pay as a free service to our members. Set up your payees one time and then schedule payments to best fit your timelines. Take care of monthly expenses with no need to use any stamps.

Bill Pay Video

Using Zelle Safely

Zelle is a simple and easy way to share money. Make sure when using Zelle, you’re dealing with friends, family or people you trust. This video shows how to use Zelle efficiently.

Using Zelle Effectively

Introducing Self-Service Kiosks

Starting at our Carbondale East branch, members can now skip the lines and conduct over 90% of their business with these new machines located inside our lobby.

Watch this video to learn how to use this new service and all the features available.

Learn More

How to Enroll in Online Banking

SIUCU has a full-service online and mobile banking application.

Members can download the app from the App Store or Google Play Store.

Learn how to enroll with this video if you’re a new user.

Download the New App

Make a Mobile Deposit

Deposit a check anytime, anywhere with our mobile deposit feature. View this step-by-step video on how to complete your transaction using your mobile device.

How to Make a Mobile Deposit

Transfer Money

Members can transfer money to a Contact, which could be other SIUCU members or friends who use another financial institution. You can also send money to an External Account, which is YOUR account at another institution.

How to Transfer Money to an External Account

How to Transfer Money to a Contact

Update Contact Information

Make sure you have up-to-date information loaded in online banking. Having current information listed on your account will ensure you aren’t locked out for an extended time.

How to Update Contact Information

Setting Up Recurring Transactions

This video shows step-by-step instructions on how to set up frequent transfers between your accounts, such as checking to savings.

How to Set Up a Recurring Transaction

Set Up Account Alerts

Receive an alert when deposits are made, transactions are completed and more. Getting a text or email message can provide peace of mind, allowing you to know where your accounts stand.

How to Set Up an Alert

Enrolling in E-Statements and E-Notices

Members can access their monthly account statements and notices quicker and cheaper when they enroll in e-statements. Here’s a video on how to set this up within online or mobile banking.

How to Enroll in E-Statements

What is MemberPass?

MemberPass is our new digital verification tool to help prevent fraud and ID theft. It’s free and you can enroll now.

Watch the Video

​Access online banking now

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