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Emergency Preparedness

Be ready for whatever life throws at you


SIU Credit Union continues to monitor and react to the Coronavirus (COVID-19) pandemic. Our goal is to keep business running seamlessly and to provide excellent service and support to our members. We’ve also shared some helpful tips below to assist members if they’re not able to visit a branch.

Protect Yourself Financially from Coronavirus Impact

To get updates from the CDC and what you should do if you feel ill visit: The World Health Organization has a page with updates on the Coronavirus. You can visit their page here:

Be on the lookout for scammers who are trying to take advantage of the fears surrounding the Coronavirus. The Federal Trade Commission released this helpful article:

Are you ready?

When an emergency occurs and it becomes difficult to get out and take care of any banking that needs to be done, take advantage of these tools available to our members.

View Emergency Checklist

  • To keep your account safe, we ask for a verbal password over the phone. If you don’t know your password or to set one up, speak to a Member Service Representative at any branch. This is something that needs to be done in person, so please plan ahead.

  • In case you need cash and a branch is closed, make sure you know your account’s PIN.

  • Enroll in online banking to have access to all your accounts, move money between accounts, transfer money to other members and more. Best of all, it’s FREE.

  • Manage your accounts on the go.  Download our free SIUCU Mobile Branch App through the App or Play Stores. Please note, you must be enrolled in Online Banking to have access to Mobile Banking.

  • Deposit your check into your account through the online banking app without ever leaving your home. Another free service.

  • Make a payment on your loan straight from our website. No need to bother with stamps or making the trip into a branch.

  • There’s no need to come to branch to get cash. SIUCU members have access to over 80,000 surcharge-free ATMs2. To find an ATM near you go to the locator at the bottom of each page on

  • eStatements are electronic banking statements. They have all the same information that your paper statement would, but they are faster, greener, and more secure. You can view them in our online banking portal. Enroll in these through online banking.

  • Apply for your next loan from home or even from your smartphone through online banking. One of our loan representatives will review your application and we’ll be in touch.

  • Skip your monthly loan payment for up to two months each 12 months, for a small fee of just $20 each. Click here to start the skip-a-pay process.

  • Set up online bill payments for any reoccurring bills. It’s quick and easy to set up. It’s also free as long as you use it to make at least one payment each month.