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Financial Education

All You Need To Know About P2P Payment Systems

Cash is so overrated. Why fumble through wads of crumpled bills and piles of change when you can easily pay back the $6.75 you borrowed from your friend simply by using your phone?

Peer-to-peer (P2P) payment systems are changing the way we handle our money and our social finances forever. Eating out and splitting the tab is super-easy. Collecting money for a shared gift is no longer a hassle. Paying back borrowed money can be done anywhere, and at any time.

First popularized by PayPal, the world of P2P systems has exploded. Many financial institutions, including SIU Credit Union, offer the option of P2P payments between members, and lots of social media platforms let you transfer money between friends as well. However, the most popular way to pay a friend back is through money transfer apps like PayPal’s Venmo, Square’s Cash App and Zelle. In fact, according to eMarketer, the total value of mobile P2P transactions in the U.S. could increase from $156.49 billion to $244.03 billion from 2018 to 2021.

Are P2P payments really the wave of the future, or just the latest hype? Read on for all your questions on P2P payment systems, answered.

How do P2P payments work?

Say you’re eating out with a bunch of friends and your pal, Meghan, offers to cover the tab and have everyone pay her back. She hands her card to the server while you and your friends pull out your phones. You’ll open up the cash-transfer app of your choice and find Meghan in your contact list. Just key in the amount you owe and send. You may have to input your PIN or prove your identity in another way before the transaction is finalized. Within seconds, Meghan will get a notification that the money’s been sent. Once the funds actually transfer, Meghan can choose to leave them in the P2P account until it’s her turn to pay, or she may move the money to a checking account at the financial institution of her choice.

Will it cost me to transfer money?

Depending on the service provider you use, there may be a fee for transferring money through your phone.

Most P2P systems will allow you to make a payment from a linked financial account or directly into the P2P account at no cost. However, several providers will take 2-3 percent of any payment made with a debit or credit card. Also, if you want your transfer to happen immediately, you’ll usually have to pay: SIU Credit Union charges $1/transaction, while Square Cash will charge a 1.5 percent fee.

How long will it take for the money transfer to clear?

Your friend will receive notification of your payment soon after you hit the send button. However, the actual money transfer usually takes one to three business days to clear. As mentioned, if you really need that transfer to clear your account immediately, most providers allow you to pay a small fee to make that happen.

Are P2P payments safe?

All P2P systems are careful to encrypt your financial information and to use security measures for protecting your funds. However, these measures aren’t foolproof. Many P2P systems have been targeted by hackers and scammers.

Protect yourself from P2P scams by taking the following steps:
1. Use two-factor identification and a PIN before completing a transaction.
2. Asked to be notified about every transaction.
3. Never use a P2P service for business purposes or for a money transfer with someone you don’t personally know.
4. Triple-check your recipient’s information before you send a payment; a misspelled email address could send your money to the wrong person.
If something goes wrong with a P2P payment, who is responsible for covering the loss?

Unfortunately, if you’ve been scammed or have had another issue with a P2P payment, you’re on your own. Most services will offer their assistance to law enforcement agencies and notify users if they’ve been scammed, but that’s usually the extent of their fraud protection.

If you choose to use your P2P payment service for a business-related transfer, fraud protection is limited even further. P2P services were created to be a means of transferring funds from friend to friend; most services clearly state in their policies that their platforms should not be used in business transactions. Many consumers, though, choose to ignore these warnings and use Venmo and Square Cash to pay for goods they’ve bought on Craigslist, to sell a used item or even to accept funds for a service they’ve provided.

If you disregard these rules, the service will likely offer no fraud protection or assistance in reclaiming lost funds. Many of them will not even honor a business transaction at all. It’s best to only use P2P payment services among friends and people you know and trust.

Lots of users mistakenly think their financial institution will back them up if a P2P payment goes sideways. However, financial institutions like SIU Credit Union are never responsible for a P2P payment transfer. While we never want to see you lose money for a simple mistake or because you’ve been victimized by a scam, there’s not much we can do about it after the fact. For this very reason, we strongly advocate practicing caution when transferring money online or by app.

In short, if something goes wrong with a P2P payment, you’ll be the one who is responsible for the fallout.

When used responsibly, P2P payment transfers can be a super-convenient way for friends to share expenses or pay back borrowed funds.

For more information on using P2P with SIU Credit Union, see the instructions here.



2 Comments

  • Randy -

    If you really want to make P2P a good feature, make it free. No transaction fee!

    • Posted by: SIUCU -

      Randy: Thank you for your suggestion. While we strive to provide lower fees (or no fees) wherever possible, some features require us to ask for a small fee in exchange for the conveniences offered.

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